Case Manager, Addictions Specialist

CASE MANAGER, ADDICTIONS SPECIALIST

Access to Resources and Community Supports - ARCS

One (1) Bargaining Unit Position, Contract Full -Time (4 Months)

 Monday-Friday: 9:00am-5:00pm

About Cota

Cota’s core values of Hope, Respect, Dedication, Equity, Collaboration and Innovation are at centre of who we are and what we do.

We are seeking a dynamic and innovative individual who will work enthusiastically to deliver recovery oriented support to service users and their families. This support should be service user centered, comprehensive, and responsive to their needs. Additionally, the incumbent should ensure the safety of service users and actively contribute to a quality improvement framework aimed at enhancing quality and quantitative outcomes of our services. Service Users and family centered care is the guiding principle at Cota that helps improve decision making processes, health outcomes and service users experiences. The successful incumbent will embed this guiding principle into their work. 

Role overview

The Case Manager, Addictions Specialist is a dynamic and innovative position, that will deliver recovery oriented, client & family centered, and comprehensive services to meet client needs, ensures client safety and works within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services.

About the Team

ARCS is a hospital diversion program in partnership with North York General Hospital and Humber River Health. The objective of this program is to reduce emergency department visits, by providing short term, community based case management services to individuals that had recently visited the emergency department for mental health and/or addiction matters.

The ARCS team is interdisciplinary, consisting of Mental Health Case Managers, Addictions Specialist Case Managers, a Peer Support Specialist, and an Intake Case Manager. 

Primary Responsibilities

• Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs
• Have excellent knowledge of community resources and/or demonstrated ability to search for applicable resources/information
• Develop coordinated care plans with/ for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required
• Collaborate with other systems, organizations and individuals from courts, probation, short term residential beds program, hospital and community to ensure a well coordinated service system
• Record client status/progress using the appropriate documentation system

The Successful Candidate Requires:

• A minimum of Bachelor’s degree in a relevant discipline (i.e. Psychology, Social Work, Health Science, etc.),

AND

Post-graduate certificate or diploma in Addictions from an accredited educational institution required.

• Minimum of one year experience in a position identified as Addictions Specialist or working with people living with concurrent disorders (addiction and serious mental illness).
• Extensive knowledge of community services and resources relevant to addictions.
• Experience, alignment and commitment to harm reduction.
• Knowledge of substance use interventions.
• Proven ability to develop and implement integrated recovery goal plans related to relapse prevention and harm reduction in collaboration. with other involved service providers.
• Knowledge of principles of case management theory and practice using a client centred and mental health recovery philosophy.
• Knowledge and understanding of the client population and an  ability to work effectively with people living with concurrent disorders.
• Demonstrated ability to use problem solving techniques to identify and assess client need and develop appropriate intervention strategies.
• Excellent clinical judgement and decision making skills including a keen awareness of participant clinician boundary issues.
• Excellent knowledge of community resources and/or demonstrated ability to search for applicable resources/information.
• Comfortable working in various setting such as hospitals, clinics, shelters, client’s homes, and public establishments.

Working Conditions and Other Requirements:

• Conduct visits in the clients’ locations, including but not limited to homes, shelters and hospitals.
• Regular onsite involvement within Humber River Health’s Inpatient Psychiatric Unit.
• Must have access to a vehicle for all working shifts.

Application Details: 

Please forward a cover letter and your current resume on or before May 6th, 2024 by 4:00 pm with the reference Job Posting IN236. 

Cota is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Being part of Cota, you know that we recognize everyone’s contribution. We are also respectful of each individual’s dignity, unique experience, potential and protected rights in line with the grounds laid out by the Ontario Human Rights Code. As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects the diversity of the clients and communities that we serve.

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Accommodation: Cota is an equal opportunity employer and strives to ensure that its recruitment and selection processes meets the needs of all persons with disabilities. As such, Cota will provide reasonable accommodation for any applicant, as requested during the recruitment process. For any recruitment related accommodation needs and or requests please contact the HR Department via humanresources@cotainspires.ca 

Cota values diversity: We welcome applications by qualified candidates from equity-deserving groups, including people with disabilities, Indigenous and racialized people, and queer, trans and gender non-conforming people.

Scent Free: Cota encourages a scent-free environment. Onsite employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.)